CRM Analytics

2024 Week 27 | CRM Analytics: Quasi-Histogram

Introduction Hello again, everyone. One of the things that CRM Analytics misses in its variety of charts is a histogram. A histogram is a chart that displays the frequency (count) of rows within a range of numeric values. For example: you have opportunity records with several amounts (2500,3000,5000.8750.10000, etc). In a histogram, we’d create a

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2024 Week 23 – Account without Activities in the last 6 months

Introduction In addition to the powerful dashboard offered by CRM Analytics, the tool also offers a powerful data transformation tool, the Recipe. This week, the challenge is not the dashboard itself but preparing data based on a requirement.  Requirement: retrieve all Customers without “activity” in the last 6 months. Activity here means: – Opportunity creation– Contact

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